Knowledge Center

Leadership Development

Leadership is the ability to positively influence those over whom we have no authority. Successful urban place management begins with successful leadership that inspires trust, inclusivity and vision. The place manager inspires a culture of leadership and vision that permeates the organization. In addition, they assume a leadership role in creating a long-term strategic plan for a managed place while building an internal team focused on implementing and promoting the mission, values and objectives of that plan. The urban place manager must build meaningful relationships with various stakeholders including, but not limited to, board members, property owners, nonprofit partners, government officials, residents and business owners. Place managers are proactive, industrious and creative community leaders.

DTP Connects

May 09, 2019 Award

Chronic street homelessness is a complex societal issue that many cities face world-wide. According to the 2017 Business Security Survey conducted by the Downtown Tucson Merchant and Retail Council, homelessness was ranked the number one safety concern among downtown business and property owners. Homelessness was also identified as the biggest barrier to Downtown Tucson’s success in both DTP’s online Board survey and at the 2017 DTP Board Retreat. DTP Connects is a homeless outreach program

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Downtown Academy

May 08, 2019 Award

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Portland Downtown’s Downtown Cadet Program

May 08, 2019 Award

Like most thriving major cities, Portland struggles with panhandling, vagrancy, loitering, and substance abuse. As part of providing supplemental services for public safety in the district, Portland Downtown manages the Downtown Cadet Program, which provides additional security in public areas that see an influx of traffic in the summer months due to an increase in tourism and transient populations. Portland Downtown’s collaboration with the Police Department and regular communication with area

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Clean Team Grows Beyond the Boundaries

May 08, 2019 Award

When the Capitol Hill Business Improvement District was founded in 2003, the BID’s board members saw an opportunity to not only make Capitol Hill clean and safe through their Clean Teams, but to be socially responsible in the process. At a time when many people were opposed to the idea of formerly homeless individuals working in their community, the Capitol Hill BID board believed in the positive change a program like this could create. The BID founded Ready, Willing and Working (RWW), a

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Good Design Happens Deliberately, not Accidentally

May 08, 2019 Award

In 2007, the Downtown Mobile Alliance was asked for help in funding a new master plan for downtown. Using its philanthropic sister (Main Street Mobile), donations were received from foundations, corporations, and individuals to provide 1/3 of the funding for the master plan. The effort became known as the “New Plan for Mobile.” The DMA’s staff and board members participated in the coordination and planning activities throughout the entire process. The selected firm, EDSA, developed

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Raising the Standard – Using Data to Improve Public Realm Management

May 08, 2019 Award

The Toronto Financial District BIA (FDBIA) recently implemented technology to create a more efficient public realm management system. Despite being a prosperous area, the Financial District previously lacked an organized and cohesive system to track public maintenance, improvements, and law enforcement. GeoPal Solutions assisted in providing data and mapping, allowing the district to make more effective improvements and create detailed development plans. In applying this use of technology and

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Re-Imagine Downtown Vancouver 2040

May 08, 2019 Award

As the Downtown Vancouver Business Improvement Association (DVBIA) looked to celebrate its 25th anniversary, the opportunity was taken to capitalize on DVBIA’s influence, leverage the city’s growing success, and create a legacy project that would set downtown up for continued prosperity over the next 25 years. This community engagement process, Re-Imagine Downtown Vancouver 2040, was an opportunity to engage with a wide spectrum of those who live, work, play, learn and do business in downtown.

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Yonge Love

May 08, 2019 Award

The inspiration for Yonge Love started when the City of Toronto announced that the water pipes circa 1878 on Yonge Street will be replaced from the Waterfront to Davenport because of the infrastructure. This was a once-in-a-generation opportunity to provide long-overdue improvements to our streets and sidewalks. Yonge Love took place over the course of seven months from 2014 to 2015. It took a creative approach to community consultation on the future of Downtown Yonge, with the goals of

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NIMBYs, Elites & Socialists, Oh My!: How Downtown Organizations are Navigating New Political Turbulence

May 01, 2019 Presentation

In many cities and downtowns our newfound success is leading to high housing costs, spiraling labor rates and the rapid gentrification of neighborhoods. Without interventions to promote affordable housing, stabilize neighborhoods, workforce training, public education and other social equity measures, many cities are at risk of losing what makes them authentic, and arguably the DNA for their economic vitality. Downtown organizations have a role in this debate and can help shape local policies.

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Neighborhood 360°: Planning for the Future of New York City Commercial Districts

April 30, 2019 Award

In order to begin the deployment of what is now known as N360°, SBS developed a strategic public-private partnership with LISC NYC and Citi Community Development, aided by technical assistance from Larisa Ortiz Associates, to develop an assessment tool and analytical framework — a “Commercial District Needs Assessment” (CDNA) — that would help SBS to engage community partners in evaluating existing conditions and identifying needs of a commercial district.

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